Guarantees & Returns
Bombers Warranty Agreement
Here at Bombers every effort is made to ensure that each component of manufactured products is selected with great care and attention to the quality and longevity of the material in order that product bearing the Bomber logo will provide the customer with compete satisfaction and will meet the customer’s expectations as promoted by the brand. All products sourced from alternative suppliers have been selected after detailed scrutiny has proved the product is worthy of being promoted on the Bomber website.
Should any product fail to meet the purpose for which it is advertised, while being used in the manner for which it is intended and where no abuse or misuse has resulted in the failure, a full refund, replacement or repair shall be offered in accordance with the Bombers Terms and Conditions.
Any defective product or any product that has worn as a result of general use, may be returned for repair/replacement/credit or full refund under our Lifetime Guarantee which covers all metal products.
These goods must be returned at the customers cost to the retailer, wholesaler or to Bombers directly at either of the addresses below.
Bombers Equestrian Equipment
340 Victoria Road
Please note the guarantee does not cover items that may be chewed such as nylon composite, rubber or plastic as well as ropes, leather, plastic or nylon straps.
Please notify us via email to firstname.lastname@example.org with a copy of your invoice, your full details, where you purchased the product, full description, and photos.
Returns Policy – Bits
Bits may be returned with the original invoice within 2 months for credit, exchange, or full refund if in the same condition as when sold. Bombers reserves the right to charge for goods that are used and require refurbishment. Moulded plastic or nylon composite mouth pieces that have been chewed are not returnable. Plastic Flexible Mullens or Leather mouth pieces may be returned for repair which will incur a refurbishment charge
Returns Policy – All Other Products
If the item has not been worn or used and all cards / tags are attached to the product, the item may be returned to us with the original invoice within 14 days of the invoice for exchange, credit or full refund.